Privacy Policy
Wyse Holdings Pty Ltd (“we”, “us”, “our”) respects your privacy. This policy describes how we handle personal information when you use our websites at wyseholdings.com.au and mobile or web applications we publish (together, the “Services”). It is intended to meet common App Store and developer programme requirements and to align with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. Who we are
Wyse Holdings Pty Ltd (ACN 689 831 552, ABN 18 689 831 552), an Australian proprietary company. Director: Arok Arok. For privacy enquiries: arok@atlasgroup.au.
2. Information we may collect
Depending on how you use our Services, we may collect:
- Contact details you provide (for example name and email) when you contact us or sign up for updates.
- Technical data such as device type, operating system version, app version, anonymised or aggregated diagnostics, and crash reports — to keep our apps reliable and secure.
- Usage data where we use analytics, typically in aggregated or pseudonymous form, to understand feature usage and improve the Services.
- Location data only if a specific app requests it for a clear feature, and only with your permission as required by the operating system.
We do not require you to provide a physical mailing address to use our Services. Individual apps may collect different categories of data; check each app’s product page and in-app notices for specifics.
3. How we use information
We use personal information to:
- Provide, maintain, and improve the Services;
- Respond to support requests and communicate with you;
- Monitor security, prevent abuse, and comply with legal obligations;
- Analyse usage in aggregate to guide product decisions.
4. Legal basis & consent
Where Australian law applies, we collect and handle personal information as permitted under the APPs — for example where you have consented, where the collection is reasonably necessary for our functions, or as required by law. Where other regions’ laws apply (for example GDPR for EU users), we rely on appropriate bases such as consent, contract performance, or legitimate interests, as applicable.
5. Disclosure to third parties
We may share information with:
- Service providers who assist us (e.g. hosting, email, analytics, crash reporting), bound by confidentiality and data-processing terms;
- Apple and platform providers as needed to distribute apps and process payments subject to their terms and your account settings;
- Authorities when required by law or to protect rights, safety, and security.
We do not sell your personal information.
6. Overseas disclosure
Some of our service providers may process data in countries outside Australia (including the United States). Where we disclose personal information overseas, we take reasonable steps to ensure appropriate safeguards in line with applicable law.
7. Security & retention
We use reasonable technical and organisational measures to protect personal information. We retain information only as long as needed for the purposes above or as required by law, then securely delete or de-identify it where appropriate.
8. Children
Our Services are not directed at children under 13 (or the minimum age required in your region). We do not knowingly collect personal information from children. If you believe we have, please contact us and we will take steps to delete it.
9. Your rights
Under Australian law you may request access to or correction of personal information we hold about you, and you may complain about our handling of your information. Contact us at arok@atlasgroup.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
If other laws grant you additional rights (for example data portability or erasure), you may exercise those by contacting us; we will respond in line with applicable law.
10. Cookies & similar technologies
Our websites may use cookies or local storage for essential operation, preferences, and limited analytics. You can control cookies through your browser settings.
11. Changes
We may update this Privacy Policy from time to time. The “Last updated” date will change and, where material, we will provide additional notice (for example in-app or by email). Continued use of the Services after changes means you accept the updated policy.
12. Contact
Privacy questions: arok@atlasgroup.au
Website: wyseholdings.com.au